Emma qualifies inquiries, schedules consults, collects documents, and keeps clients engaged — professionally and bilingually — so your team can focus on strategy and advocacy.
Emma answers instantly via phone, SMS, web chat, and social DMs. She qualifies, books, guides intake, tracks documents, follows up automatically, and hands off hot matters — any hour of the day.
Captures and qualifies inquiries from ads, website, and referrals. Gathers basics (matter type, status, deadlines) to prioritize viable cases.
Books paid or free case evaluations on synced calendars. Handles confirmations, reminders, and rescheduling to cut no-shows.
Guides clients through secure intake, checklists, and reminders for required evidence — minimizing staff back-and-forth.
Requests reviews after milestones and routes negative feedback to your team privately for service recovery.
Clients respond faster and stay engaged — fewer stalled matters, smoother timelines.
Compassionate, consistent, and culturally aware conversations in English/Spanish (more on request).
Automated nudges for time-sensitive steps and documents help prevent costly misses.
Offloads repetitive chasing so attorneys and staff can focus on advocacy and strategy.
We integrate with your CRM and calendars. Define escalation and after-hours rules.
We tailor Emma to your brand voice, FAQs, matter types, and qualification criteria.
Emma starts capturing opportunities, booking consults, and collecting documents 24/7.
Book a quick call to see how Emma can lift qualified consults, show-ups, and reviews in under a week.